Hfn-helpdesk

This app helps to report, track and monitor the progress of their green initiative daily and come out with an implementation plan for the data collection and data analysis system which is the core objective of this application.

This mobile application has three persona like visitor, Task Manager and supervisor.

Visitor

This module helps guests who visit the Kanha Shanti Vanam to raise and track requests related to green/garden initiative raised by them.

Task Manager

This module helps Garden Manager to Create, Assign, Validate and closely monitor the task done by the workers in the garden of the Kanha Shanthi Vanam.

Supervisor

This module helps supervisor to accept the task assigned by the Task Manager and work daily and update the daily status of the task.

Feature /Highlights:

- Raise request /Create task to track end to end.

- View all the request /task raised by Visitor /Task Manager

- Accept /Reject the request by Task Manager

- Dashboard feasibility to view the task against status.

- Assign the task-to-Task Manager

- Multimedia content support to upload images, video and recording.

- Re-Assign task to Task Manager

- Repeat of Task (Daily /Weekly /Monthly)

- Review & Approve task submitted by supervisor.

- Audit logging

- Send Notification