1&1 Control-Center

Your 1&1 Control Center

With the 1&1 Control Center app, you can use all the advantages of your personal customer area on your smartphone or tablet - anywhere you have internet access. Always keep an eye on your data consumption, your call minutes and the costs incurred. For example, view your customer data and invoices, extend your contract, instruct us to port your phone number or move your internet connection. Helpful instructions and answers to frequently asked questions will support you with your contract and all 1&1 products!

Important functions at a glance:

￭ Keep customer data up to date

View your customer details and change your username, password or bank details.

￭ Call up invoices

View your invoices with itemized details.

￭ Check consumption

Keep an eye on your mobile data volume and consumption costs at all times.

￭ Manage contracts

Find out about your contracts and booked options. Extend your contract or switch to a new tariff.

￭ Set up 1&1 email addresses

Change your email password or set up new email addresses and email forwarding.

￭ Settings for SIM cards and roaming

Activate, block, unlock or exchange your 1&1 SIM card. If necessary, change your roaming settings.

￭ Forward phone numbers

Activate your answering machine or redirect your phone numbers while you are away.

￭ Take your phone number with you and move your internet connection

Instruct us to take your phone number with you or move your internet connection when you move location.

￭ Improve WiFi connection and WiFi reception

Connect conveniently to WiFi and optimize your home network.

￭ Receive important notifications

Read our news about order status, your orders and invoices.

￭ Enable push notifications

Don't miss any news from 1&1! Decide whether you want to use the push notification function.

￭ Solve Internet problems

Use the app feature to check your internet connection and find possible disruptions. We support you until you find a solution.

￭ Help and contact

View the appropriate help content or contact 1&1 customer service.

Please note our instructions:

• The data displayed is sometimes delayed and may differ from the actual status.

• Consumption is usually updated daily, less frequently abroad.

• The costs shown are for overview purposes. Your original invoice applies, which you can find in your messages.

• The invoice amounts include services at home and abroad.

How do you like the 1&1 Control Center app?

Your satisfaction is very important to us! We are always open to new ideas and suggestions for further development. Simply write to us at: [email protected]